Privacy Policy
Last updated: June 13th, 2024
At Zigo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit Zigo or use our services. Please read this Privacy Policy carefully to understand our practices regarding your information and how you can influence them.
1. Information Collection
We collect information from you when you visit Zigo or use our services. The information we collect falls into the following categories:
l Personal Information: This is information that can be used to identify you as an individual, such as your name, phone number. We collect this information when you create an account, fill out a form, or otherwise voluntarily provide it to us.
l Usage Information: We collect information about how you use Zigo and services, including the pages you visit, the features you use, the searches you perform, and the links you click on. We may also collect information about the device you use to access our website, such as your IP address, device type, unique device identifiers, browser type, and operating system.
l Cookies and Similar Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information about your browsing activities and to store certain information on your device. Cookies are small data files that are stored on your device and allow us to remember you when you return to our website. We use cookies to understand your preferences, provide certain features, and deliver personalized content and advertising. You can choose to disable cookies in your browser settings, but please note that some parts of our website may not function properly as a result.
l Third-Party Sources: We may collect information about you from third-party sources, such as social media platforms, advertising networks, analytics providers, and publicly available sources. This may include demographic information, interests, and online behavior.
2. Information Use
We use the information we collect for a variety of purposes, including:
l Providing and Improving Our Services: We use your information to provide and improve the services we offer, including fulfilling your orders, personalizing your experience, responding to your inquiries, and conducting research and analysis to understand user needs and trends.
l Communications: We use your information to communicate with you about our products, services, promotions, and updates. We may send you emails, text messages, or push notifications, depending on the contact information you have provided and your communication preferences.
l Security and Fraud Prevention: We use your information to protect the security and integrity of our website and services, to detect and prevent fraudulent activities, and to enforce our Terms of Service and other agreements.
l Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests, and to protect our rights, privacy, safety, or property, and that of our users or the public.
3. Information Sharing
We do not sell or rent your personal information to third parties for their own marketing purposes. However, we may share your information with the following types of recipients:
l Service Providers: We share information with third-party service providers that help us operate and improve our business, including companies that provide website hosting, data storage, payment processing, customer support, analytics, advertising, and marketing services. These service providers are only allowed to use your information for the specific purposes for which they have been engaged.
l Business Partners: We may share information with our business partners, such as companies that offer co-branded services or engage in joint marketing activities with us.
l Affiliates and Subsidiaries: We may share information with our affiliates and subsidiaries for business, operational, promotional, and marketing purposes.
l Legal Purposes: We may share information with law enforcement, government authorities, or third parties when we believe it is necessary to comply with the law, protect our rights or property, or protect the safety and security of our users and the public.
l Corporate Transactions: We may share or transfer information in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
l With Your Consent: We may share your information with third parties when we have your consent or at your direction.
4. Information Security
We take the security of your information seriously and use appropriate technical and organizational measures to protect it against unauthorized or unlawful processing and against accidental loss, destruction, or damage. These measures include encryption of data in transit and at rest, regular security assessments, and training for our employees on privacy and security best practices.
Please note, however, that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you have any questions about the security of your personal information, please contact us using the details provided in the "Contact Us" section below.
5. Your Rights and Choices
You have certain rights and choices regarding the personal information we collect about you. Depending on your location and subject to applicable law, these rights may include:
l Access: You have the right to request access to the personal information we hold about you and to obtain a copy of that information.
l Correction: You have the right to request the correction of inaccurate or incomplete personal information we hold about you.
l Restriction of Processing: You have the right to request a restriction on the processing of your personal data during the period in which the controller is verifying the accuracy of your data or assessing the reasons for processing it.
l Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format. This right pertains to data that you have provided to a controller, and it applies when the processing is based on your consent or a contract, and the processing is carried out through automated means.
l Objection: You have the right to object to the processing of your personal information when it is collected based on legitimate interests, the public interest, or the exercise of official authority. This right allows you to raise objections related to your specific situation, and you may exercise this right at any time.
l Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions, such as when the information is necessary for us to provide our services to you or comply with a legal obligation.
Please note that if you exercise certain rights, such as the right to delete your information, you may not be able to use certain features of our website or services or access certain content. Additionally, even if you opt-out of marketing communications, we may still contact you for transactional or informational purposes, such as providing updates to our Terms of Service or this Privacy Policy.
6. International Data Transfers
Please note that we may transfer your information to countries other than the country in which you are located. Your information will be stored in Singapore. The destination county may have different data protection laws than the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law.
7. Children's Privacy
Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children under 18 without parental consent. If you become aware that a child has provided us with personal information without parental consent, please contact us using the details provided in the "Contact Us" section below, and we will take steps to delete that information.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our privacy practices or applicable laws. If we make significant changes, we will provide appropriate notice to you, which may include notifying you through our website or by email. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
If you are a resident of the European Economic Area and have a concern about our processing of your personal information that we cannot resolve, you have the right to lodge a complaint with a supervisory authority.
10. California Privacy Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information, including the right to know what specific pieces of personal information we have collected about you, the right to opt-out of the sale of your personal information (if applicable), and the right to delete your personal information. To exercise your rights under the CCPA, please submit a request to us using the contact information provided in the "Contact Us" section above.
11. Links to Other Websites
Our website may contain links to other websites that are not operated or controlled by us. Please be aware that this Privacy Policy only applies to our website and services and does not apply to any third-party websites that you may access through our website. We are not responsible for the privacy practices of those third-party websites, and we recommend that you review their privacy policies before providing them with your personal information. For the details please check the “Third-Party SDK List”.
12. Social Media Widgets
Our website may include social media features, such as the Facebook "Like" button and widgets, the "Share this" button, or interactive mini-programs that run on our website. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.
13. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. The criteria we use to determine the appropriate retention periods include the nature of the information, the purpose for which we collected it, and applicable legal requirements. When we no longer need to retain your information, we will securely delete or anonymize it.
14. Consent
By using Zigo, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If we make material changes to the way we process your personal information, we will provide appropriate notice to you or obtain your consent as required by law.
If you have any questions or concerns about our consent practices or wish to withdraw your consent, please contact us using the details provided in the "Contact Us" section above.
15. Interpretation and Definitions
Interpretation: The words "including" and "include" and their derivatives mean "including, without limitation," and their derivative forms, respectively.
Definitions: In this Privacy Policy, the following definitions apply:
"Cookie" means a small text file placed on a device when a user visits a website, which can be used to recognize the user's device and provide certain information, such as user preferences or browsing history.
"Personal Information" means any information that identifies, relates to, describes, or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
"Service" means the services provided by Zigo through its website, including any related features, technologies, functionality, content, and services offered by Zigo from time to time.
"Usage Information" means information about an individual's online activity that, by itself, does not identify the individual, such as demographic data, internet browsing patterns, and advertisements viewed or interacted with.
16. Conclusion
We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines the steps we take to safeguard your information and the choices you have regarding the collection and use of your data. If you have any questions or concerns about our privacy practices, please don't hesitate to contact us using the information provided in this policy.
By using our website or services, you understand and agree to the terms of this Privacy Policy. This Privacy Policy does not apply to information collected by third-party websites or services that you access through our website or services. We encourage you to review the privacy policies of those third parties to understand their data collection and usage practices.
Thank you for choosing Zigo. We value your trust and are dedicated to protecting your privacy.